How many hours should I purchase?

Most people start with a smaller block to get a feel for how much time they need, then purchase more once they know their pace. If you're not sure, mention that in the form and I can talk through the right starting point.

What happens once I use all my hours?

Just reach out to purchase another block. There's no subscription to manage and no pressure to use the hours by a certain date.

Do sessions need to happen on a set schedule?

No. Sessions are scheduled as you need them, whether that's a single call to solve one problem or regular check-ins while you get comfortable. I'll work out a schedule that fits you.

Is this different from your WordPress maintenance packages?

Yes. Maintenance packages are behind-the-scenes work handled on your behalf, like updates and security. This is live, one-on-one time with you over Zoom so you can learn the site and make changes yourself.

What if I don't know what to ask yet?

That's normal, especially if you were just handed the site. Tell me a bit about your role and what you're responsible for in the form, and I'll help you figure out where to start.

Expert WordPress Support

Manage Your WordPress Site With Confidence

Get one-on-one Zoom support from a WordPress expert, scheduled around your needs, so you always know what to do next.

Expert WordPress Support

Let's Get Acquainted

The first 30 minutes are free, no strings attached. Tell me a bit about your site and what you're hoping to get comfortable with.

Common Reasons People Need WordPress Support

You just took over a WordPress site someone else used to manage
You're not sure how to make updates without breaking something
Managing the site isn't your main job, so it's easy to forget steps you learned before
The site was built with themes, plugins, or custom code you didn't set up
You want a live walkthrough instead of generic tutorials
You need occasional help, not a full monthly maintenance plan

That's what this is for: live, one-on-one time with a WordPress expert who has 12+ years of real-world experience working on WordPress websites, large and small. If you'd rather hand off maintenance entirely, take a look at my WordPress management services.

How It Works

Book a Free 30-Minute Call

Fill out the form. The first 30 minutes are free, a chance to get acquainted, talk through your site, and see if this is a good fit.

Purchase a Block of Hours

If it feels like a good fit, purchase a block of hours upfront to use for ongoing support, similar to a maintenance agreement.

Book Zoom Sessions as Needed

Your time is valuable. I'll work with you on the things that matter the most to you.

What Sessions Can Cover

Every session is tailored to your site, but common topics include:

Finding your way around the WordPress dashboard
Editing and publishing pages and posts with confidence
Updating plugins, themes, and WordPress itself safely
Working with your specific theme or page builder
Managing images and media
Basic troubleshooting when something looks off
Backups and security basics
Anything specific to how your site was built

Frequently asked questions

Yes. The first 30 minutes are free, no strings attached. It's a chance to get acquainted, talk through your site and what you need, and see if this is a good fit before you purchase anything.